Shipping Policy

Order Processing Time
We commit to processing your orders within 1 to 3 working days upon receipt.

International Shipping Time
For international shipments, we estimate a delivery time of 7 to 14 working days from dispatch.

Shipping Costs
Shipping fees are calculated based on the destination, weight, and dimensions of the package. Accurate shipping costs will be provided at the time of your order.

Shipping Liability
Risk in the goods passes to the recipient once the goods have been dispatched.

Order Modification and Cancellation
If you need to modify or cancel an order after confirmation, we recommend contacting us within the 1 to 3-day processing period. Orders cannot be altered or canceled after this timeframe.

Customer Service Contact
For inquiries regarding shipping status, fees, or any other concerns, please reach out to our customer service team via the following email: saul@tueshade.com

Our customer service team will make every effort to respond to your emails within 24 hours.

Disclaimer
The company assumes no responsibility for delays or losses in shipping resulting from force majeure events such as natural disasters, wars, strikes, etc. Additionally, the company is not liable for any shipping errors resulting from inaccurate delivery information provided by the customer.